About this agent
What does the Contact Center Agent agent do?
Configures contact-center agent presence settings, including decline and wrap-up behavior, and maintains deployment consistency.
Which AI tools does the Contact Center Agent agent work with?
Claude Code, Codex, Cursor, GitHub Copilot and Gemini CLI. Claude Code reads its skills from .claude/skills, and the other tools read the same skills from .agents/skills.
How many skills does the Contact Center Agent agent have?
The Contact Center Agent agent has 50 skills.
How do I get the Contact Center Agent agent?
Sign in to Prompeteer and download it as one ZIP file. The ZIP holds one folder, contact-center-agent-agent, with an AGENTS.md brief and the agent's skills. Open that folder as a project in your AI tool. A team download holds one folder per agent.
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Skills Hub
Browse the Skills Hub for single skills, or read about the Agent Skills format.