Creative Design & Branding

Voice Of Customer Program

Stand up a Voice of Customer (VoC) program that turns feedback into action. Use when asked to build a VoC program, design a customer feedback loop, consolidate feedback sources, or set up a closed-loop feedback process. Produces a VoC program design — objectives, feedback sources and channels, a taxonomy, collection and analysis cadence, closed-loop routing, ownership, and success metrics.

Publisher / source

mohitagw15856/pm-claude-skills (found on the CSV list)

Upstream record

mohitagw15856/pm-claude-skills

Version

Version 2

Published

2026-11-02

Publication review

Approved for publication · recorded passed scan 2026-11-02

Content fingerprint

e5385698da58e13676d39cc0159e4289e7e6cf2c60b62805530fc26f16b11dc4