User Experience Research

Empathy Map

Build a Says, Thinks, Does, Feels map for one user or segment. Use when sharing user understanding quickly. For a composite archetype with goals and behaviours use `user-persona`; for cross-session themes use `affinity-diagram`.

Publisher / source

Owl-Listener/designer-skills (found on skills.sh)

Upstream record

Owl-Listener/designer-skills

Version

Version 3

Published

2026-11-03

Publication review

Approved for publication · recorded passed scan 2026-11-03

Content fingerprint

5ff067f1988d8a75992fbae3b20bc37007756a8bd2b62072b2f9991c427a94c6