DevOps & Infrastructure
Service Omni Supervisor Permset Assign
Use to assign the Salesforce-shipped standard ContactCenterSupervisor PermissionSet (default) to N existing supervisor users via PermissionSetAssignment DML. Idempotent — SOQL detects existing (user, perm-set) pairs before POST, and DUPLICATE_VALUE is treated as reused. The standard set carries its own permission-set license and assigns cleanly on Service-Cloud-enabled orgs; a user whose license lacks the entitlement surfaces FIELD_INTEGRITY_EXCEPTION so the operator can fix the profile/license. Triggers: assign the supervisor permset, grant supervisor perms, complete supervisor provisioning. Do not use on production orgs or to assign agent permsets.
- Publisher / source
- forcedotcom/sf-skills (found on skills.sh)
- Upstream record
- forcedotcom/sf-skills
- Version
- Version 1
- Published
- Publication review
- Approved for publication
- Content fingerprint
f1f74bffc0bc8215adf7659b81c8309f3bb14c294d691e63d986edb90fddd196