Software Development

Service Omni Base Settings Configure

Use to enable the five Omni-Channel base settings on a Salesforce org via the Metadata API. The canonical writer scripts/configure-and-report.sh detects, deploys, and re-verifies in one call (run mode) or detects only (plan mode); it is idempotent (deploys only when a toggle is false or missing) and guards writes with a sandbox/CDO/trial/DE safe_to_write check. It always surfaces the UI-only login-behavior gap in its report. Triggers: enable Omni-Channel, turn on Omni base settings, configure OmniChannelSettings, deploy Settings:OmniChannel. Do not use to configure downstream Omni entities (queues, presence, permissions — use the entity-specific skill) or to deploy other Settings types (use platform-metadata-deploy).

Publisher / source
forcedotcom/sf-skills (found on skills.sh)
Upstream record
forcedotcom/sf-skills
Version
Version 1
Published
Publication review
Approved for publication
Content fingerprint
666b03f906d9c43c4874225531f80df2fb15c185e7832b5936fe742405357aa8