Social Media & Community
Crisis Response Planner
Use when the user asks to "build our social crisis protocol", "mentions are exploding — what do we do first", or "when do we pause the posting queue"; produces a 1-5 severity ladder with tunable Estimated trigger thresholds (mention-velocity multiples vs the 7-day listening baseline, sentiment flip, journalist/regulator contact, employee-conduct class), the first-mechanical-action rule — pause ALL scheduled posts AND paid amplification, with dated state markers dropped to the channels proposal protocol and reconciled post-incident — a pre-approved holding-statement library with committed update cadences, when-NOT-to-post rules, a spokesperson/approval matrix, and a post-crisis retro template; re-runs the social-quality-auditor pre-publish gate before un-pausing the queue. Not for email deliverability incidents (blocklist, spam-rate spikes) — use deliverability-qa; inside a launch window launch-day-conductor owns incident handling. 社媒危机预案/暂停队列/声明库/发言人矩阵
- Publisher / source
- aaron-he-zhu/aaron-marketing-skills (found on skills.sh, an awesome list)
- Upstream record
- aaron-he-zhu/aaron-marketing-skills
- Version
- Version 3
- Published
- Publication review
- Approved for publication
- Content fingerprint
5f199fd13777be3ea1ebe1dc12691a6115c4f22155166fda4dd2dbdd93ec7d19