Software Development
Service Omni Command Center Configure
Use to enable Command Center for Service V2 and configure its supported supervisor controls through the OmniChannel Settings Metadata API while preserving unrelated settings. Requires explicit apply consent, refuses production customer orgs, and verifies the seeded V2 page and tab. TRIGGER when: enable Command Center V2, configure conversation monitoring, enable agent sneak peek, enable customer sneak peek, configure whisper messaging, or enable queues and skills actions. Do not use to assign supervisor permissions or configure classic OmniSupervisorConfig metadata.
- Publisher / source
- forcedotcom/sf-skills (found on skills.sh)
- Upstream record
- forcedotcom/sf-skills
- Version
- Version 1
- Published
- Publication review
- Approved for publication
- Content fingerprint
63e0ccbab2577948ee999a897022a79e45b94162bbe4482861e7abc01599049f