User Experience Research

User Journey Map

Map a user's journey through a product or experience, phase by phase, with their actions and how they feel. Use when asked to map a user/customer journey, show the experience end-to-end, or find friction and drop-off points. Produces a ready-to-render Mermaid journey diagram (renders live, exportable as PNG/SVG) plus the friction points and opportunities.

Publisher / source
mohitagw15856/pm-claude-skills (found on the CSV list)
Upstream record
mohitagw15856/pm-claude-skills
Version
Version 2
Published
Publication review
Approved for publication · recorded passed scan 2026-11-02
Content fingerprint
fc76c5e8a2bed670875439c8b0b69afe6d01cb0d85dc57440eab59a449bdcf8f