Customer Support
Customer Outage Notice
Write clear customer-facing outage and service-disruption notifications. Use when asked to write an outage notice, a status-page update, a service-disruption email, a maintenance notice, or an incident update sequence. Produces status-page updates for each phase (investigating → identified → monitoring → resolved), a customer email, and a resolved/post-incident summary, in plain, reassuring language.
- Publisher / source
- mohitagw15856/pm-claude-skills (found on the CSV list)
- Upstream record
- mohitagw15856/pm-claude-skills
- Version
- Version 2
- Published
- Publication review
- Approved for publication · recorded passed scan 2026-11-03
- Content fingerprint
3c4319e581d15947c8202fad303101a1af6e4942ec71f3fe6728483edf03d45b