Sales & Customer Success
Expansion Retention
When the user wants to reduce churn, build expansion revenue, automate customer success, or optimize net revenue retention. Also use when the user mentions 'churn,' 'retention,' 'expansion revenue,' 'upsell,' 'NRR,' 'net revenue retention,' 'customer success,' 'land and expand,' 'closed-lost,' or 'renewal.' This skill covers expansion and retention systems from usage triggers through automated customer success. Do NOT use for technical implementation, code review, or software architecture.
- Publisher / source
- tech-leads-club/agent-skills (found on GitHub top repositories)
- Upstream record
- tech-leads-club/agent-skills
- Version
- Version 1
- Published
- Publication review
- Approved for publication · recorded passed scan 2026-11-04
- Content fingerprint
0b97dc3196c3eb3740df853a674306a4619d88b4e1aa5e5e67426f95cba2f924