DevOps & Infrastructure

Service Omni Agent Work Sharing Configure

Use to configure or verify org-wide AgentWork visibility for supervisors after explicit confirmation. Triggers: let supervisors read AgentWork, configure AgentWork sharing, verify AgentWork OWD, make AgentWork visible to supervisors, change AgentWork internal access. Do not use to filter which reps appear in Command Center; use service-omni-supervisor-config-deploy for that.

Publisher / source
forcedotcom/sf-skills (found on skills.sh)
Upstream record
forcedotcom/sf-skills
Version
Version 1
Published
Publication review
Approved for publication
Content fingerprint
bcaae50ba917288111227ea909a7cb750f02c46446d8aeafa350caff3aa0749e