Cybersecurity

KB Audit

Audit a knowledge base / help center for coverage, accuracy, and findability. Use when asked to audit a help center, review KB health, find documentation gaps, reduce ticket volume with better docs, or prioritise what to write/fix. Produces an audit — a health scorecard, content gaps (driven by top ticket drivers), stale/duplicate/low-findability articles, and a prioritised fix-and-create backlog.

Publisher / source
mohitagw15856/pm-claude-skills (found on the CSV list)
Upstream record
mohitagw15856/pm-claude-skills
Version
Version 2
Published
Publication review
Approved for publication · recorded passed scan 2026-11-02
Content fingerprint
a3bd44b3b8a38756419cf6d9b2aba6bbb702f36ebb0f5fb553816dcd2b037f8c