Customer Support Engineering Bundle | Prompeteer.ai

Ticket triage, root-cause investigation, incident response, customer-facing technical writing, and escalation management for support engineers.

Included Skills (60)

  1. Command Development — This skill should be used when the user asks to "create a slash command", "add a command", "write a custom command", "define command arguments", "use command frontmatter", "organize commands", "create command with file references", "interactive command", "use AskUserQuestion in command", or needs guidance on slash command structure, YAML frontmatter fields, dynamic arguments, bash execution in commands, user interaction patterns, or command development best practices for Claude Code.
  2. Slack Gif Creator — Knowledge and utilities for creating animated GIFs optimized for Slack. Provides constraints, validation tools, and animation concepts. Use when users request animated GIFs for Slack like "make me a GIF of X doing Y for Slack.
  3. Opencli Autofix — Automatically fix broken OpenCLI adapters when commands fail. Load this skill when an opencli command fails — it guides you through collecting a trace artifact, patching the adapter, retrying, and filing an upstream GitHub issue after a verified fix. Works with any AI agent.
  4. Planning With Files — Implements Manus-style file-based planning to organize and track progress on complex tasks. Creates task_plan.md, findings.md, and progress.md. Use when asked to plan out, break down, or organize a multi-step project, research task, or any work requiring 5+ tool calls. Supports automatic session recovery after /clear.
  5. Azure Text Translator — Provides real-time text translation, transliteration, and language detection capabilities for applications using the Azure AI Translator service.
  6. Azure Translation Client — Enables developers to integrate text and document translation into TypeScript applications using Azure's REST-style translation services.
  7. Azure Translation Toolkit — Enables developers to integrate Azure AI Translation services into TypeScript applications using REST-style text and document translation clients.
  8. Document Translation SDK — This SDK facilitates batch translation of documents while preserving formatting, aiding users in translating various file types efficiently.
  9. AI Text Translator — Provides real-time text translation, transliteration, and language detection for developers using Azure AI services in their applications.
  10. Autonomous AI Pipelines — AgentFlow orchestrates AI development pipelines via Kanban boards, enabling autonomous task dispatch, quality gates, and cost tracking for development teams.
  11. Security Incident Responder — This skill classifies, triages, and manages declared security incidents, determining severity, escalation paths, and initiating forensic evidence collection for security teams.
  12. AI Pipeline Orchestrator — AgentFlow automates AI development pipelines using your Kanban board, enabling efficient task management and cost tracking for development teams.
  13. Karpathy AI Simulator — Simulates Andrej Karpathy, providing deep learning expertise and educational insights for users interested in AI and neural networks.
  14. AgentMail API Integration — Enables AI agents to send and receive emails, manage accounts, and automate email workflows using the AgentMail API.
  15. AWS Penetration Techniques — This skill aids red teams and security professionals in penetration testing AWS environments, uncovering vulnerabilities and potential exploits within the cloud infrastructure.
  16. Azure Bot Management — Manages Azure Bot Service resources and channels using the .NET SDK, simplifying bot deployment for developers.
  17. Cosmos DB Java — This skill empowers Java developers to interact with Azure Cosmos DB NoSQL databases using the Azure SDK for Java.
  18. Cosmos DB Toolkit — Empowers Java developers to interact with Azure Cosmos DB using NoSQL operations and reactive programming paradigms.
  19. Security Audit Agent — This skill performs comprehensive security audits, threat modeling, and hardening for software and infrastructure projects, aiding security professionals.
  20. Active Directory Exploitation — Provides techniques for attacking Active Directory environments, aiding red teams and penetration testers in security assessments.
  21. Security Audit Agent — This skill conducts security audits, threat modeling, and provides hardening recommendations for software and infrastructure projects, aiding security professionals.
  22. Active Directory Exploitation — Provides techniques for attacking Active Directory, assisting red teams and penetration testers in security assessments.
  23. AWS Penetration Techniques — This skill aids red teams and security professionals in penetration testing AWS environments, uncovering vulnerabilities and potential exploits within the cloud infrastructure.
  24. Karpathy AI Simulator — Emulates Andrej Karpathy, offering deep learning expertise and educational insights for users seeking AI knowledge and practical guidance.
  25. AgentMail API Integration — This skill allows AI agents to manage email accounts, send/receive messages, and handle webhooks using the AgentMail API.
  26. Modern Angular Architect — This skill assists developers in building and modernizing Angular applications (v20+) using Signals, Standalone Components, and reactive patterns.
  27. Humanized Image Generation — This skill generates realistic, humanized images using Google AI Studio (Gemini), perfect for influencer-style or educational content creation.
  28. Blender Animation Scripting — Automate 3D animation tasks in Blender using Python scripting, enabling users to keyframe, rig, and control complex animations programmatically.
  29. Multimodal Content Extraction — Extracts content from documents, images, audio, and video, aiding developers in RAG and automated workflows.
  30. Cognito Authentication Skill — This skill automates Amazon Cognito authentication implementation, assisting developers with user pools, identity pools, and JWT token management.
  31. Brand Guidelines Generator — This skill creates brand style guides to ensure consistent visual identity for designers and developers.
  32. Azure KeyVault Management — Provides secure storage and management of secrets, keys, and certificates in Azure Key Vault for developers.
  33. Parallel File Processor — Processes multiple files concurrently, enabling users to efficiently perform bulk operations on large datasets and automate repetitive tasks.
  34. Assumption Validation Engine — This skill audits assumptions, classifies them by type and impact, and rebuilds conclusions from verified premises, assisting users in critical decision-making.
  35. Assumption Validation Engine — This skill identifies and validates hidden assumptions to help users make informed decisions and stress-test hypotheses by rebuilding conclusions from verified premises.
  36. Azure Functions Guide — Provides expert guidance on Azure Functions development, covering isolated worker models, Durable Functions, and production patterns for .NET, Python, and Node.js.
  37. Azure Bot Manager — This skill manages Azure Bot Service resources, allowing developers to create, configure, and deploy intelligent bots efficiently.
  38. ACR Management Tool — Enables developers and DevOps engineers to manage container images and repositories within Azure Container Registry using the Python SDK.
  39. Azure Tables Manager — Enables developers to manage Azure Storage Tables and Cosmos DB Table API for NoSQL key-value storage and entity CRUD operations.
  40. AssemblyAI Audio Intelligence — This skill uses the AssemblyAI API to transcribe audio/video, perform speaker diarization, and extract insights for data analysis.
  41. Observable Agent Builder — AgentScope helps developers build transparent and debuggable AI agents with full execution tracing and decision logging capabilities.
  42. Amazon SES Manager — Manage Amazon SES to send emails, verify identities, create templates, and configure receipt rules for developers and marketers.
  43. Blender Automation Scripts — Automate Blender tasks and create 3D models procedurally using Python scripts, helping users streamline workflows and generate content.
  44. Blender 2D Animation — Create 2D art and animations in Blender using Grease Pencil and Python, assisting users in programmatic drawing and animation workflows.
  45. Censys Search Engine — Censys helps security researchers and analysts discover internet-connected hosts, TLS certificates, and domains for attack surface monitoring and reconnaissance.
  46. SES Email Management — Manage Amazon SES resources like identities, templates, and receipt rules to send and receive emails effectively, assisting developers and administrators.
  47. Changelog Release Notes — Generates release notes and changelogs from Git commits, feature lists, or project updates, aiding developers and project managers.
  48. Bun Toolkit — Helps developers utilize Bun's runtime, bundler, and package manager to accelerate JavaScript/Node.js projects and build new applications.
  49. Cosmos DB Toolkit — Empowers developers to manage and query data within Azure Cosmos DB using Python for scalable applications.
  50. ACR Management Tool — Manages container images and repositories within Azure Container Registry using the Python SDK, assisting developers and operators.
  51. Azure Authentication SDK — Provides TypeScript developers with tools to authenticate to Azure services using various credential types via the Azure Identity SDK.
  52. Azure Tables Toolkit — Enables Java developers to build table storage applications using the Azure Tables SDK, compatible with Azure and Cosmos DB.
  53. Agent Design Patterns — Provides design patterns for developers building autonomous coding agents, enabling efficient and reliable AI-driven automation workflows.
  54. Azure OpenAI Integration — This .NET SDK allows developers to easily integrate Azure OpenAI's advanced AI models into their .NET applications.
  55. Actions Security Auditor — This skill audits GitHub Actions workflows for security vulnerabilities in AI agent integrations, assisting developers in securing their CI/CD pipelines.
  56. Release Notes Generator — This skill generates release notes and changelogs from git commits, feature lists, or project updates, assisting developers and project managers.
  57. Azure App Configuration — Centralizes Java application configuration using Azure App Configuration, simplifying management of key-value settings and feature flags.
  58. Arize AI Manager — Manages Arize AI Observability and Evaluation resources on Azure, streamlining integration for .NET developers using the .NET SDK.
  59. Azure SMS Messaging — Sends SMS messages using Azure Communication Services Java SDK, assisting developers with notifications and bulk messaging.
  60. AI Telephony Automation — Automate phone calls and SMS for AI agents using AgentPhone's API, enabling telephony and voice agent management.